Welcome bonus:
100% up to £1,500 first deposit match
These Terms and Conditions ("Terms") govern your use of our online gaming services, operated by Shock Casino N.V., a company registered under the laws of Curaçao with its principal place of business at [insert address]. By registering an account or participating in any of our games, you acknowledge that you have read, understood, and agree to be bound by these Terms.
These Terms aim to clearly outline the rules and regulations governing your interaction with our services, including eligibility requirements for bonuses, payment methods, responsible gaming practices, and our policies on account security and management.
By registering an account or participating in any of our games, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not accept these Terms, please discontinue use of our services immediately.
To access and use our services, you must be at least 18 years old (or the age specified for your jurisdiction). Our services are intended for recreational players only and may be restricted in certain countries or regions. It is your responsibility to ensure compliance with applicable laws and regulations.
Only individuals who have reached the minimum age requirement of 18 years old (or the age specified for their jurisdiction) are eligible to register an account.
To prevent money laundering, identity theft, and other financial crimes, we require all players to undergo Know Your Customer (KYC) verification upon registration. You must provide accurate identification documents and proof of address to verify your account.
You are responsible for maintaining the confidentiality and security of your account login credentials and ensuring that you do not share them with anyone else.
We accept various payment methods, including Visa, Mastercard, PayPal, Paysafecard, Bitcoin, Ethereum, and USDT. Please refer to our website for a complete list of accepted payment methods.
The minimum deposit amount is £10 (or equivalent currency), while the maximum deposit limit varies depending on your account level and geographical location.
Deposits are processed instantly, with no fees charged. Withdrawal processing times vary depending on the method chosen, but typically range from 1 to 5 business days. No fees are applied for withdrawals unless otherwise specified.
We take all necessary measures to prevent money laundering and adhere to anti-money laundering regulations.
All bonuses, including welcome bonuses, free spins, and other promotional offers, are credited automatically upon meeting the specified requirements. Please refer to our website for specific bonus terms and conditions.
To be eligible for withdrawal or conversion of bonus funds into real money, you must meet the minimum wagering requirement as specified in the applicable promotion or offer.
All bonuses, including welcome bonuses and other promotional offers, are subject to expiry dates. Failure to meet wagering requirements within the specified time frame may result in forfeiture of bonus funds.
We utilize Random Number Generators (RNGs) to ensure the integrity and fairness of all games offered on our platform.
In the unlikely event of a game malfunction, we reserve the right to void all bets and issue refunds as necessary.
To prevent problem gaming, we offer various responsible gaming tools, including deposit limits, wager limits, and session limits. You can access these tools through your account settings.
You may voluntarily exclude yourself from our services for a specified period or indefinitely by contacting our customer support team.
To prevent problem gaming, we offer various responsible gaming tools, including deposit limits, wager limits, and session limits. You can access these tools through your account settings.
For assistance with responsible gaming concerns, please contact our customer support team or refer to the following resources: GamCare, GamStop, BeGambleAware.
We reserve the right to cancel any bonus or promotion if we suspect abuse of our systems or attempts to exploit bonus terms and conditions.
Any attempt to manipulate game results, use bots or automated systems, or engage in any other form of fraudulent behavior will result in account suspension or closure.
The use of bots or automated systems is strictly prohibited and may result in account suspension or closure.
You may request to close your account at any time by contacting our customer support team. Once an account is closed, it cannot be reopened.
We reserve the right to suspend or close your account if you breach these Terms or engage in any form of prohibited activity.
Accounts that remain inactive for a period exceeding 12 months may be subject to closure. You will receive notification prior to account suspension or closure.
We collect personal data, including name, address, email, phone number, and other relevant information necessary to provide our services.
We use personal data for purposes related to the provision of our services, including but not limited to: account management, marketing communications, and anti-money laundering compliance. We store personal data securely on our servers or with reputable third-party service providers.
We comply with all applicable data protection regulations, including the General Data Protection Regulation (GDPR) if it applies to our services.
Under no circumstances will we be liable for any losses incurred by you as a result of playing on our platform. Your use of our services is at your sole risk.
We are not responsible for any system errors, technical malfunctions, or other unforeseen events that may occur during gameplay.
By using our services, you acknowledge that we are not responsible for the content, policies, or actions of third-party websites, software providers, or service providers.
We reserve the right to modify these Terms at any time without prior notice. It is your responsibility to review these Terms regularly to stay informed about changes.
Changes to these Terms will be posted on our website. Your continued use of our services after notification constitutes acceptance of revised Terms.
